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Dog Training by Kate

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Association of Pet Dog Trainers - Dog Training Professionals

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September 2010
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its brown, its little and my dog really likes it….

DSCF3597Yes, brown, little and my dog really likes it. We can all quote this by heart. We hear it many – a few more than That – times a day. People come into the store, and start telling us “Its brown, its little and my dog really likes it! No, I don’t know the name of it. No, I don’t know what color the package was….its a Treat! And its brown, its little (at this point they usually show me their fingernail….) and my dog Really Likes it!.”
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We are thoroughly convinced that people think the more they repeat “and my dog really likes it!” to us the faster we are going to pull it out of thin air for them.
“Of Course!!! The one YOUR dog REALLY Likes!!!! How silly of me not to know Immediately!!”
Sometimes they throw in helpfully, “I’ve always bought it here!” Okay then!

Dogs like different things – just like people. I actually know someone who doesn’t like chocolate! (Hi, Kylie, wave wave!!) What my dog may love might not turn your dog on at all.
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However, we’ve actually gotten pretty good at finding this brown, little and my dog really likes it thing. Or else we just stand you in front of the treat aisle long enough you finally recognize the package.
My favorite however, was the lady who came in with a baggie in her hand that held about ten pieces of dog food. It was brown, it was little, her dog really liked it and she needed some more. Hands me baggie – “can you get me this??” No, she had NO clue what brand it was, kind, color of bag, if she’d bought it at our store, anything at all about it except – can we say it in unison “it was brown, little and my dog really likes it!”
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I found it for her. I AM that amazing.

Chatter

You KNOW its going to be a bad day at work  when, as you walk in the door, two managers  applaud Just because You SHOWED UP.  That means others didn’t.  On a Saturday.  What is wrong with people??

I'm often astounded by people!

And of course, despite the drizzley, damp, cold weather that made me just want to stay home with hot chocolate and a good book, we were  just slamming busy all day long.

Now, This is how to spend a cold, rainy Saturday!

Well, like any retail place or restaurant, it was overwhelmingly busy at times with bursts of lulls.  Why?  We don’t know. One of the cashiers said she thought that people all stand at the back of the store and then someone says “One two three, race you to the registers!” and everyone heads up at once.

I think she’s right.

Are you ready to race? I'm ready!

One man stopped me as I was running  to check something,  and said, “You have to be giving something away for free, you’re never this busy!”  We weren’t but I think someone said we were!  !!@#&!!!!!

A few snippets:

One lady brought up three big heavy containers of cat litter in her cart. It rang up one price and she said, no – that’s on sale.   I said Okay – its not ringing up on sale – I’ll go check.  And she gets ALL excited “I Swear to GOD its on sale!  I’m NOT a liar!  I SWEAR!  The  tag SAID it was on sale!  LOOK at me – I’m not lying!”   Lady – I don’t care how honest your face looks, I’m still checking. It was the litter Next to her litter that was on sale -for a DOLLAR less.   And No, she didn’t want that litter at all since we thought she was a LIAR.   Bye-bye!

You wouldn't worry so much about what people thought of you, if you only realized how rarely you crossed their minds!

Then there was the nice woman who let her dog pick out his own toy.  SO CUTE! He carried it around the store for half an hour, dropping it on command, practicing his ‘leave it’.  Good puppy!   And then after quite a while of playing with the toy around the store, she comes up and wants a discount because ‘this toy is  soiled’.    Sigh.

Yes! That amused me, too!!

I am always astonished at the people- almost always females – who let us ring up their forty hundred cat cans  - all a different flavor because their cats are So picky – and then are very surprised they have to pay.  Every Single Time.  Every Time!  After its all bagged and in the cart,  and I give them an amount, they start fumbling for the checkbook.   And then write the check, and then USE the check to write in the register before they give ME the check.  Hey, no, it doesn’t matter – I’m here till I get off no matter how long it takes you to pay.

But then – there was the man who bought forty hundred cat cans and was literally in tears telling me how much he loved his 16 year old cat.  Awwwwwww.  We LIKE that.

Then there was the screaming kid.   He was SO unhappy.  Miserable!  And he was letting Everyone in the store know it!  ON AND ON AND ON with the volume set HIGH - and his mom seemed oblivious.   I had Several people come up to me after say “if that was MY kid!!”   And you know what – to me it was kinda refreshing to JUST hear the kid scream and Not have mommy and daddy also screaming.  Kids don’t always have control of their emotions.  Adults should try Harder.

You can only TRY to be as laid back as me.

Oh, and if you called yesterday?  People in person trump people on the phone. Just saying.

BUT – on the upside – I met the Nicest golden who will be in a class soon – you gotta love a golden.   And everyone who did show up for work yesterday seemed in good spirits and knew what they were doing. We like that.

I'll be in class today and this face can coax a smile from anyone!

And today is another day – but it doesn’t get too busy on Sundays till after church gets out and I’ll be in class from one to 6.    Life is good for me.  Sorry, guys.

Fun times!

Yesterday I went whimpering to one of my managers, “I’m hiding in the training center and NOT coming out till we close!”  It was just one of those days.  I think everyone has been cooped up too long!  Or else they are just gritting their teeth and getting out despite the cold nasty icky and taking it out on whoever they can.

We'll hide together!

There was the screeching couple.  They started out screaming at each other – yes, voices raised and all – and ended up screaming at us.  One of the other people walked away from them before I got there, but silly me, didn’t realize, and offered to help.  They pointed out at price that was wrong on the shelf and he wanted someone’s job.  “Should be fired!  Thiefs!! Liars! Trying to steal from people! ”  And he went On and on and on and on and on!  Loudly with feeling while she kept joining in, egging him on.  And I’m thinking, ”I don’t get paid enough for this, buddy!’   and trotted off to fetch the boss.  After berating me for what seemed like forever, when I brought her back and said, smiling, “Here is the lady who is going to solve your problems!”  He looked at her and said very nicely, “We’re just having a little misunderstanding here…”  and I’m going WHAT???  You scream at me and smile at her????

puppy kisses can make almost anything bette!

Throwing up my hands at the vagrancies of people.

And, just a small thing – but the lady who needed peanut butter rawhides for her dog.  She’d bought them there before and all she could find were these big ones!  So I start looking, “these?”  No, too big!  “How about this kind?”  “No, Too Big!”  and we go on and on, searching with her rejecting Every package as “too big!”  Until finally I hand her one with small knots and she says, “Okay, this looks better!”  Then she looks at it a second and says, “No, I think these are too small!”   The head bang I did flashed me to a Goldilocks scenerio.

too big? too small? Just right!

BUT – on the upside – I started a new fun fun puppy class yesterday – lots of tiny yorkies in it, a big bull dog, and german shepherd, a beagle mix, a bichon-westie mix, couple of fluffy puppies – we will have the best time with this class once I can get them to open up.  I had three yorkies in this class – and some other very small dogs  – and its been VEEEEERRYYY cold here and yet No one confessed to potty training issues.  Come on, people….if you don’t ask, I can’t help.   

Really? Do we Gotta go back??

Ahhh – and I get to go do it all over again today.  Can’t wait!

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